Kalyx - Your Partners in IT Staffing Solutions

Systems Messaging Administrator III

You will function as  a messaging engineer in a managed services environment supporting a variety of customers ranging from medium size business to large enterprise. The systems messaging administrator’s primary responsibilities include monitoring, administering, and supporting the core services of our customer’s messaging environments.


Essential Job Functions

  • Coordinate change activity with 3rd party’s vendors, clients and internal CompuCom associates.
  • Perform systems maintenance, upgrades, capacity planning, and administration activity.
  • Develops, documents and standardizes preventative maintenance routines to ensure system availability and performance standards on production systems.
  • Investigates, troubleshoots and resolves incidents or problems within defined service level agreements (SLAs). • Communicates effectively with various entities, including CRMs, account managers, remote site personnel, and client technical or non-technical resources.


Job Duties & Responsibilities

  • Microsoft Exchange/Office 365 Environments (both on/off premise solutions)
  • Microsoft Azure Environment
  • Knowledge of Microsoft AD and ADFS
  • Network Load Balancers
  • Mail filtering technologies and tools (IronPort, ProofPoint, and Exchange Online Protection)
  • Mail Archiving solutions (Exchange Arching, eVault) Hypervisors – ESXi & HyperV, MDM solutions
  • PowerShell Scripting for Exchange Support
  • Windows Server (2003, 2008, 2012)
  • Advanced troubleshooting skills
  • Server Optimization
  • Other duties as defined by management


Must Have Certificates


  • MCSE: Messaging
  • MCSE: Communication (Knowledge of Voice setup a plus)
  • MCSA/ MCSE 2012 Plus: ITILv3 Cisco Networking



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