Kalyx - Your Partners in IT Staffing Solutions

Senior Unified Communications/Collaboration Consultant


You will be part of the implementation team that includes the Cisco Unified Communications and Contact Center express platforms. This would include Cisco Unified Communications Manager, Cisco Jabber, Spark, Cisco Unity Connection and other related applications and services.


Experience integrating into legacy PBX’s and other systems is required. As a Senior Collaboration Consultant, you will provide technical support, assists in the design, deployment, and maintenance of all enterprise systems. May lead small to large sized projects independently.

  • Tests and evaluates technical infrastructure to eliminate problems and make improvements.
  • Creates installation and support documentation as needed.
  • Requires an intermediate to advanced level of knowledge of commonly-used concepts, practices, and procedures within the networking field.
  • Relies on basic experience and judgment to plan and accomplish goals.
  • Provides direct support coverage for all enterprise network attached systems and physical network infrastructure including hardware, software, network tools & applications, back office, custom and third party business applications.
  • Continuously works to improve personal, technical, and business skills in order to provide the best service possible.
  • Educational/Experience Requirements:
  • Bachelor’s degree preferred, with five years of professional experience required. Equivalent experience and professional certifications considered in lieu of degree (CCNA-V Required; CCNP-V or CCIE Collaboration Preferred).
  • Position Requirements Individual must possess and be able to demonstrate a sound working knowledge of provisioning, configuring and supporting various communications and collaboration platforms including; VoIP & TDM systems leveraging: PRI, FXO/FXS, SIP, Skinny, and other traditional PSTN connectivity services. Voice & Video bridge platforms, both as in-house

 This 4 + month assignment presents the opportunity to extend or convert to permanent. Location is downtown Toronto.


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