AIX ADMINISTRATOR – CONTRACT TO PERMANENT
POSITION DESCRIPTION: AIX Administrator
LOCATION : Greater Toronto Area
JOB TYPE: Contract to Hire
General Function:
Support: Provides ongoing administration and support of a large AIX systems. Works with remote support team, vendors, end users, Customer Service Representatives and other technical staff to resolve AIX issues. Able to support larger AIX environments for 100+ Servers. Must be available on-call and for after-hours maintenance changes from time to time and act as a point of escalation for technical problems encountered at this site.
Responsibility
Conduct activities in such areas as server builds, operating system upgrades, capacity planning, performance tuning, resource optimization and monitoring.
Perform administrative tasks related to Unix server installations and decommissioning.
Manage high availability clustering environment.
Performance monitoring (OS, CPU, Memory, Network and Disk).
Detect, diagnose, report, and resolve AIX Server related hardware and OS problems.
Ensure all AIX operating systems are patched to the latest appropriate releases.
Ensure backups and data restore tasks are being completed.
Disk management and configuration using OS specific Logical Volume Management tools
Ensure server security compliance conforming to customer security requirements.
Coordinate and/or perform tasks in change management windows
Attend weekly meetings as required
Respond to incident tickets towards maintaining service levels as per the established Service Level Agreements.
Work closely with various support groups including Database, Backup, Storage, Application, and Security in order to provide fast problem resolution and to improve client experience.
Very good knowledge of AIX file-systems, Veritas Volume management, patch management, trouble-shooting, storage management, performance management.
Very good knowledge of system tools such as Veritas Volume Manager, Tivoli Storage management , ESM etc.
Participate in the Customer Out-of-hours (OOH) support process to deal with Customer defined high priority incidents occurring outside of normal business hours.
Update and maintain the allocated Incident / Problem / Change control tickets in line with the Customer processes and procedures.
Maintain an awareness of dependencies off all infrastructure.
Create, maintain, and update infrastructure documentation.
Knowledge
Demonstrating an extensive knowledge level with respect to:
• AIX and UNIX (HP & SUN)
• High Availability and Clustering Experience
• Server Virtualization
• Shell and Perl Scripting
Nice to have the knowledge of
• EMC Celerra
• EMC Celerra manager
• Symantec NetBackup, TSM, Legato
Technical Skills
Able to:
• Must have an strong technical knowledge of heterogeneous computing environments
• Must have a solid understanding of mission critical applications and be able to assess the risk and impact associated with change
• Demonstrate thorough planning and execution in all areas of responsibility
• Work with vendors or suppliers to resolve issues
• Utilize analytical tools to pro-actively identify/resolve problems
• Monitor systems and components for adherence with company standards
• Design and documentation skills related to a UNIX environment
• Write technical documents
Performance Skills
Communications:
• Able to effectively communicate orally and in writing technical information to technical and non-technical audiences at all levels in the organization
• Able to develop procedures documentation
• Able to conduct effective training sessions for the purpose of skills transfer to peers
• Ability to apply knowledge in complex, difficult or stressful situations. Strong operational knowledge and ability to use it to solve difficult problems.