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A+ CERTIFIED FIELD TECHNICIAN, HARDWARE

Field Technician, Hardware – Mississauga, ON
Responsibilities:

Perform intermediate-to-advanced hardware break-fix services on PCs, laptops, network printers, and servers, etc
Perform intermediate-to-advanced IMAC (installs, moves, add, changes) services: hardware roll-outs, refreshes, and other hardware deployment related activities on PCs, laptops, printers, POS devices, etc
Handle software installation/support/upgrades
Perform intermediate-to-advanced desk-side support services installing and troubleshooting hardware, software, and network related issues
Respond/update/close calls from Dispatch/Call Management Center
Communicate with customers to diagnose problem, establish E.T.A., and parts requirements

Requirements:

A+ IS A MUST HAVE
Tier 1 Manufacturer Desktop and Notebook experience
Minimum of 2-3 years break fix experience, at least 80% Hardware

Good problem solving skills,
Team player.
Highly organized, with excellent time management skills and ability to multi-task.
Strong communication skills; detail oriented and organized.
Fluent in Windows / MS Office environment
Strong business acumen.
Good understanding of the information and communications technology industry
Strong analytical and problem solving skills.
Excellent interpersonal skills, with emphasis on listening, verbal and written communication capabilities.

This is a 3 + month assignment that has a strong possibility of extending or converting to Permanent.

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