Kalyx - Your Partners in IT Staffing Solutions

Communications Specialist     5 month contract

Location: Calgary

 

The Communications Specialist is the primary contact for Technology on any communications needs. These include: technical change notifications, newsletters, web site content development and review, executive communications, corporate wide communications on technology updates, presentations on strategies, communications plans for key projects and video processing.
This role will create and support communication materials for our Executives and senior leaders for key programs and broad communications. They will be accountable for ensuring that effective communications are created that are relevant, high quality, targeted, clear, and timely.

 

Planning and Execution

Provides leadership and create communications strategies for all employee facing communications.
• Assess all communications requests in areas of responsibility to determine relevancy, appropriateness, pacing and sequencing, and alignment to business priorities
• Liaise with employees at all levels/roles to maintain an understanding of issues and communications needs of front-line staff.
• Partner with Marketing Specialist to ensure communications are aligned with marketing plans
• Creates communications that are simplified with terminology anyone can understand and has an experience lens applied to everything that is crafted.
• Creation of presentations for Senior Executives.
• Act as back-up on key initiatives for others on team.
• Proactively develop and manage communications from Key Programs and Projects including: communication strategy, message development, vehicle selection, writing/editing, production, and distribution, ensuring appropriate coordination and consolidation across initiatives and programs, as necessary. This can include:
– Online, email and in-hand employee communications
– Produce daily blogs for senior executives
– Product engaging employee polls
– Deliver newsletters, organizational announcements and leader profiles content
– Delivery of content via intranet, PowerPoint presentations and desk drops
• Ensure clarity and conciseness of all communications, and availability in both official languages (English and French).
• Once approved, distribute and publish either through email or online or oversee the management of the distribution in accordance with communications standards and policies.
• Ensure all assigned tasks are completed in a timely manner to acceptable quality standards.
• Develop measurement plans to ensure the various communication vehicles are meeting business objectives and the needs of our employees.

 

Communications counsel and best practice

 

Combine subject matter understanding, communications expertise and organizational knowledge to bring strategic, professional communications counsel to functional leadership and departmental teams, as needed.
• Ensure counsel is in alignment with established standards (e.g. Guide to Change Management and Communications, Style guide, etc.)
• Ensure communication solutions are aligned with our strategic priorities, project objectives and existing business processes.
• Champion our vision and Brand; and compliance standards in role.
• Actively participate as a member of our team to demonstrate the value of communications with key business partners.

 

Qualifications:

a) Knowledge: This position requires a communicator with 5+years’ communications experience (writing content, in a comprehensive fashion to address a variety of technical and non-technical audience, uploading content on the web, uploading videos and processing videos) working knowledge communication best practices. A degree and/or post-graduate diploma in Communications, Public Relations, Journalism or related discipline is required.

b) Specialized skills:
This position requires good understanding and experience in specialized communications practices (approach, tools, brand, measurement, etc.) as it pertains to business and employee communications. It requires superior writing and editing skills, as well as solid knowledge and experience in communications strategy, planning and presentation. The position requires working knowledge of change management communications. The communicator must demonstrate an ability to create communications for senior management and to an executive and leadership committee member.

c) Other skills:
This position requires working knowledge of communications research, planning, counsel and measurement. It also requires strong relationship management and inter-personal skills. The position requires working presentation and consulting skills and basic influence skills aimed at bringing others to agreement. This position also requires expert experience with standard Office software, including Word, PowerPoint, Excel, Outlook, Content Management Publishing tools, and SharePoint team sites, Publisher, Camtasia, and Adobe Creative Suite

 

Experience:
– Previous experience writing engaging employee communications
– University degree or college diploma in creative writing or similar
– Experience producing content for online, email and in-hand
– Experience writing blogs for senior executives
– Technical background would be an asset
– Video editing would be an asset

 

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